Privacy policy

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At London City Insight, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what data we collect, how we use it, and the measures we take to safeguard your information. By using our website, you consent to the practices described herein.

What Data We Collect

We may collect the following types of personal data when you interact with our website:

Contact information: such as your name, email address, phone number, and postal address when you fill out contact forms or subscribe to newsletters.
Usage data: including your IP address, browser type, pages visited, time and date of access, and other diagnostic data through automated technologies.
Cookies and tracking data: information collected via cookies and similar technologies as described in the Cookies section below.

How We Use Data

Your data is utilized exclusively for the following purposes:

To respond to your inquiries and provide the services you request.
To send newsletters, updates, and other communications you have opted to receive.
To improve, personalize, and optimize our website’s content and user experience.
To monitor and analyze usage and trends to better understand how our site is used.
To comply with applicable legal obligations and protect our rights.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us:

Remember your preferences and settings.
Analyze website traffic and user behavior.
Provide targeted content and improve functionality.

You can control or disable cookies through your browser settings; however, some features of our site may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms such as X (formerly Twitter). These third-party sites have their own privacy policies and practices, over which we have no control. We encourage you to read these policies before providing any personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

Secure server technology and encryption protocols.
Regular security assessments and updates.
Restricted access to personal data by authorized personnel only.

Although we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

User Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

Right to access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request correction of any inaccurate or incomplete data.
Right to erasure: You may request deletion of your personal data where applicable.
Right to restrict processing: You may request that we limit the processing of your data.
Right to object: You can object to certain processing activities, including direct marketing.
Right to data portability: You may request your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details provided below.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

Email: help@mutowei.com
Phone: +44 20 4593 8120
Address: 7 Bishopsgate, London EC2N 3AR, United Kingdom
Social/X: https://x.com/londoncityinsight

We take your privacy seriously and will respond to your requests in accordance with applicable laws.